Shopify Virtual Assistant: a dedicated person in your store admin from £5 per hour
A Shopify store runs on a hundred small daily jobs: products to update, orders to move, stock to watch, messages to answer, returns to process. A Shopify virtual assistant is one dedicated person who does them every day inside your admin, in your voice and to your rules, so the store runs whether you are at your desk or not. It is the Shopify version of our e-commerce virtual assistant service: UK-managed, based in our Cairo office, working your hours, from £5 per hour on the entry rate, on a rolling monthly agreement, with the seasons handled by scaling hours rather than hiring.
What a Shopify virtual assistant does in your store
Product pages and collections
Creates and updates products with titles, descriptions, images, variants and attributes from your product information and brand guidelines, and keeps collections tidy.
Order processing and fulfilment
Processes orders, tracks fulfilment, handles cancellations and address changes, updates shipping statuses and coordinates with your couriers and 3PL.
Inventory monitoring
Watches stock levels across SKUs and channels, flags reorders before bestsellers run out, and flags the slow movers.
Customer messages and reviews
Answers store and social messages and responds to reviews in your voice, protecting the reputation the store trades on.
Returns and exchanges
Processes returns, manages exchanges, handles refunds within your policy and spots the patterns that reduce return rates.
Apps, discounts and housekeeping
Sets up the discount codes, keeps the apps and integrations you already use running, and reports what changed each day.
Different stack? These are examples. Your VA is trained on your store, your apps and your policies during onboarding, and works inside your accounts, not ours.
A dedicated Shopify VA vs a freelancer or an agency retainer
A freelancer profile gives you a person for a project and leaves you to be the manager; when they move on, the store's knowledge goes with them. An agency retainer gives you a ticket queue and a rotating team who learn your catalogue every time.
A dedicated VA is one named person who learns your products, your customers and your policies once and stays. They know which variants sell out, which courier loses parcels and which customers deserve a goodwill gesture. A UK team supervises quality; if the fit is wrong we replace the person and carry the handover, with no re-recruitment and no restart from zero.
Who a Shopify virtual assistant is built for
Founders running the store from their own admin
Every product update and every message is you. One VA takes the daily operations so you take the product and the marketing.
Growing brands adding channels and SKUs
More products, more variants, more marketplaces: the housekeeping grows faster than the revenue. A VA keeps the catalogue and the stock in order.
Stores with seasonal peaks
Scale hours up for Black Friday and Christmas and back down afterwards, with no penalty and no hiring.
Agencies and operators managing several stores
One dedicated VA per store, each trained on that store, each supervised by us.
What a Shopify virtual assistant costs in the UK
The entry rate is £5 per hour for the first 6 months on the Entry tier, 3 months on Mid, 1 month on Expert. It covers your dedicated VA's time, our office facilities in Cairo, and the supervision and management that keep quality up. After the promotion, the e-commerce rate card applies: £6.50 per hour full time on the Entry tier (160 hours a month, £1,040) or £6.80 per hour part time (80 hours a month, £544), with Mid at £7.48 and Expert at £8.13 per hour full time. Your Shopify plan and apps are your subscriptions and stay in your name.
Set that against a UK in-house e-commerce hire once salary, employer National Insurance, pension, holiday and a desk are counted; the comparison card on this page shows the calculator's model, and the full calculator gives your figures for your hours.
What the £5/hour entry rate includes
- Dedicated VA, never shared
- UK-hour aligned support
- Management and supervision included
- Recruitment and onboarding included
- Office infrastructure included
- VA replacement available
- No NI, pension, or holiday costs
- No long-term contract, rolling monthly
These are typical estimates. Get your exact numbers in the full calculator. Or read how much a virtual assistant costs in the UK.
Calculate your exact savings →How to hire a Shopify VA: from first call to a store that runs itself
Why a managed Shopify VA beats a marketplace or an agency
Common questions about hiring a Shopify virtual assistant
Didn't find your answer? Browse more common questions in the Help Center.
Run the store, not the admin.
One dedicated Shopify VA, from £5 per hour. Book a free 15-minute call.
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