Virtual personal assistant booking travel and appointments
Admin VA · Virtual Personal Assistant

Virtual Personal Assistant UK

A dedicated PA who runs your inbox, diary, travel and expenses so your day is yours again. Works for your business alone, on your hours, managed by us. Here is what a PA takes off your plate.

Inbox triageDiary managementTravel bookingExpenses
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✓ From £5/hour ✓ UK-managed ✓ Dedicated PA, not shared ✓ 3-month probation, no penalty to leave
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What They Handle

What your virtual PA handles each week

Inbox triage

Sorts your inbox, drafts replies for your review, archives the noise and surfaces what needs your attention. Routine replies go out independently within the limits you set.

OutlookGmail

Calendar management

Books meetings, handles reschedules, blocks focus time and keeps your schedule clean across time zones, with prep notes sent ahead of each meeting.

OutlookGoogle CalendarCalendlyGoogle Meet

Travel booking

Books flights, hotels, transfers and accommodation, then prepares the itinerary with confirmations, addresses and contact details ready before you leave.

Booking.comTrainlineGoogle Calendar

Document & note prep

Formats documents, prepares meeting notes, drafts standard correspondence and keeps your filing system in order.

Google DocsMicrosoft WordGoogle Drive

Expense tracking

Processes receipts, categorises spending, prepares the monthly expense report and syncs it with your accounting tool.

Microsoft ExcelGoogle SheetsExpensify

Supplier & vendor coordination

Liaises with suppliers, schedules service visits, manages quotes and handles the routine vendor emails you should not be reading.

SlackOutlookGmailMicrosoft Teams
Which role

Virtual PA, virtual assistant or executive assistant

The titles overlap, so choose by the work. A virtual assistant is a general term for remote support; a personal assistant runs one person's working life; an executive assistant sits a level up, handling projects and stakeholders.

If the problem is your own inbox and calendar, this is the page. If the work is running a leadership team's operations, the virtual executive assistant UK page describes that role.

Ant Assist

Virtual PA

Main focus
Runs one person's working life
Typical tasks
Inbox, diary, travel, expenses, small decisions
Who it suits
Founders and owners needing help with their own inbox and calendar
Ant Assist fit
Yes, this service

Virtual assistant

Main focus
General term for remote support of any kind
Typical tasks
Any remote support, depending on the role
Who it suits
Depends on the work you need done
Ant Assist fit
Unsure? Tell us on the first call

Executive assistant

Main focus
Sits a level up from the PA
Typical tasks
Board papers, leadership diaries, projects, stakeholders
Who it suits
Running a leadership team's operations
Ant Assist fit
See the virtual executive assistant page
Book a free 15-minute discovery call

Explore more VA types

Not the right fit? Compare other VA types

Who It's For

Who a virtual PA is for

  1. Founders without an in-house PA Your PA takes scheduling, travel and the inbox; you get the decisions.
  2. Consultants who bill by the hour Expenses, correspondence and bookings handled from £5 per hour.
  3. Owner-managers run from the inbox Your PA triages, drafts, chases and files every message.
Virtual personal assistant with a pa progress card: dentist booked, flights held, gift ordered
Cost Comparison

What a virtual PA costs

With Ant Assist the entry rate is £5 per hour for the first 6 months on the Entry tier.

A dedicated Ant Assist VA compared with a UK in-house hire and a UK agency, full time.
What you get RecommendedAnt Assist UK in-house hire UK agency
Monthly cost Standard price £1,008 a month, introductory price £800 for the first 6 months ~£3,210 approx. £3,500 to £4,500
Who manages the work IncludedOur UK team supervises Not includedYou do PartlyThe agency
Recruitment and onboarding IncludedIncluded Not includedYou recruit and train IncludedThe agency matches
Employer NI and pension IncludedNone to pay Not includedYou pay both PartlyBuilt into the rate
Office and equipment IncludedIncluded Not includedYou provide PartlyVaries by agency
Holiday and sick cover IncludedCover provided Not includedYou find cover PartlyVaries by agency
Replacement if it is not right IncludedReplaced, no restart cost Not includedRe-hire from scratch PartlyVaries by agency
Contract Included12-month term, 3-month probation Not includedEmployment contract PartlyVaries by agency

Entry offer: standard rate £6.30, introductory offer £5/hour for your first 6 months.

UK agency figures are an approximate range around the £25 per hour agency benchmark our calculator uses.

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What the £5/hour entry rate includes

  • Dedicated VA, never shared
  • UK-hour aligned support
  • Management and supervision included
  • Recruitment and onboarding included
  • Office infrastructure included
  • VA replacement available
  • No NI, pension, or holiday costs
  • 3-month probation, no penalty to leave

These are typical estimates. Get your exact numbers in the full calculator. Or read how much a virtual assistant costs in the UK.

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Process

How to hire a virtual PA

1
First call
A short call about your tasks, your tools and the hours you need covered.
2
Matching
We pick a VA from our in-house team for your work and introduce them to you.
3
Onboarding
Together we write down your rules and set up your access before day one.
4
Active support
Your VA starts on your hours from our managed office, supervised from the UK.
5
Ongoing management
A UK team reviews the work each week; hours scale up or down as you need.
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Guides for this service

Why Managed

Why a managed PA beats a freelance PA

Managed, not just placed.
Your PA is recruited, trained and supervised from our own in-house office. Not a freelancer platform, not a profile you have to vet yourself.
Replaceable without restart cost.
If the fit is wrong, we replace the PA and carry the handover. No re-recruitment, no starting from zero.
No NI, pension, or holiday overhead.
One hourly rate; the employment costs sit with us.
Language and cultural alignment with UK clients.
Trained on your tone, your priorities and your calendar rules before they touch your inbox.
Your data stays yours.
Every PA signs an NDA and a data-processing agreement, works through password managers, and you can revoke access at any time.
3-month probation, no penalty to leave.
The initial term is 12 months, including a 3-month probation in which you can end the engagement without penalty. After 12 months it continues monthly with 30 days' notice.
Rated 5.0 on Google.Trusted by our clients
FAQ

Common questions about hiring a virtual personal assistant

The running of your working life: inbox triage and replies, the calendar, travel booking, document and note preparation, expense tracking, and the supplier and vendor chasing that fills the gaps between meetings. One dedicated PA, on your hours, working inside your accounts.

A virtual assistant is the general term for remote support of any kind. A personal assistant is the specific role that runs one person's day. If what you need is your own inbox, diary, travel and expenses handled by one person who knows you, you need a PA, and a virtual one does the same job without the desk.

Yes, within what you ask for. Most founders and consultants hand over the whole calendar, because a dentist's appointment and a client call compete for the same hour. The rules you set at onboarding cover what is booked directly, what is checked with you first and which cards and accounts are used.

On UK business hours by default, which is when your suppliers, clients and airlines answer. Messages you send outside those hours are actioned first thing; extended cover can be arranged at additional cost when your work genuinely runs on another clock.

Access and rules. Day one is delegated access to the inbox and calendar, the tone guide from your own sent mail and the one-page rule set. In the first days every reply and booking is checked with you; by the end of the week the routine ones run without you and the PA has a list of what to take on next.

£5 per hour for the first 6 months on the Entry tier. After the promotion the admin rate card applies: £6.30 per hour full time, £1,008 a month for 160 hours, or £6.50 per hour part time, £520 a month for 80 hours. No employer costs, and the PA is yours alone, never shared. The initial term is 12 months, including a 3-month probation in which you can end the engagement without penalty. After 12 months it continues monthly with 30 days' notice.

Didn't find your answer? Browse more common questions in the Help Center.

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