E-COMMERCE VAs

Run Your Store.
Without Running Yourself Into the Ground.

A dedicated e-commerce virtual assistant who manages your Shopify, Amazon, or eBay store day-to-day: listings, orders, returns, inventory, and customer messages.

Calculate your savings → Book a free 15-min call

✓ From £5/hour ✓ UK-managed ✓ Dedicated VA, not shared ✓ No long-term contract

Who It's For

Built for e-commerce founders who

Spend more time on operations than on growth
Are losing reviews because returns aren't processed quickly
Run out of stock on bestsellers because nobody's watching inventory
Need product listings updated but never get around to it
Are doing it all themselves and don't have time to scale
Want to launch on a second marketplace but can't add the workload

Typical client saving

£39,600

average annual saving vs UK ops manager

Based on a 30-hour/week e-commerce VA at £5/hour versus a UK-based operations manager on a £40,000 salary with employer NI, pension, and workspace costs.

What They Handle

Six tasks your e-commerce VA owns from day one

Product listings

Creates, updates, and optimises product listings with titles, descriptions, images, and attributes across Shopify, Amazon, eBay, and your other marketplaces.

Order processing

Processes orders, tracks fulfilment, handles cancellations, updates shipping statuses, and coordinates with couriers.

Inventory monitoring

Watches stock levels across SKUs and channels, triggers reorders before bestsellers go out of stock, flags slow movers.

Reviews & messages

Responds to customer reviews and marketplace messages on Amazon, eBay, and your store, protecting your seller rating.

Returns & exchanges

Processes returns, manages exchanges, handles refunds within your policy, and identifies patterns to reduce return rates.

Supplier coordination

Liaises with manufacturers, freight forwarders, 3PLs, and couriers to keep your supply chain moving smoothly.

Cost Comparison

What an e-commerce VA actually costs vs hiring an operations manager

Typical example for one dedicated VA. Use the full calculator for your exact figures.

UK In-House Ops Manager

UK Operations Manager

£40,000 salary + oncosts

Monthly salary£3,333

Employer NI£361

Pension & benefits£167

Desk / equipment / overhead£400

~£4,261/mo

~£51,132 / year

Ant Assist VA · Entry

Dedicated E-Commerce VA

30 hrs/week · £5/hour entry rate

VA hours (30h/wk × 4.3wks)£600

Management & supervisionIncluded

Recruitment & onboardingIncluded

Office infrastructureIncluded

£600/mo

£7,200 / year

You save ~£43,932 / year (est.)

These are typical estimates. Get your exact numbers in the full calculator.

Calculate your exact savings →

FAQ

Common questions

Our VAs are experienced with Shopify, Amazon Seller Central, eBay, Etsy, WooCommerce, and Wix. If you sell on a platform not listed, let us know, as most e-commerce back-ends follow similar patterns and our VAs adapt quickly.

Yes. Our VAs understand Amazon's policies and work within them. They respond to messages and reviews using compliant language, process orders and returns to Amazon's standards, and flag anything that could affect your account health immediately.

Your VA checks stock levels across your SKUs and channels on a schedule you define: daily, twice daily, or weekly depending on your velocity. When stock drops below a threshold you set, they flag it (or raise a PO, if you've given them that authority) so you never run out of a bestseller unexpectedly.

Yes. Our VAs can create and optimise product listings: titles, bullet points, descriptions, and backend keywords for Amazon, as well as full product pages for Shopify. They work from your product information and brand guidelines. For SEO-optimised listings, we can pair them with keyword research tools.

You can scale VA hours up during peak periods (Black Friday, Christmas, summer sales) and back down afterwards. Because we operate on rolling monthly agreements, there's no penalty for adjusting. Most clients plan their seasonal schedules a few weeks ahead so we can ensure the right cover.

No long-term contract is required. We operate on a rolling monthly basis. You can scale hours up or down, pause, or cancel with 30 days' notice. E-commerce VAs who know your catalogue and supplier relationships become genuinely valuable over time, and most clients keep them well beyond their first season.

Other Services