Thank you for your interest in Ant Assist and the Ant Assist application (including but not limited to the Ant Assist Customer application, the Ant Assist Manager or Ant Assist Fulfiller application) for your mobile device (“The Application”, “The Ant Assist App”, “Ant Assist Mobile Application”) provided to you by Ant Assist company (“Ant Assist”, “us” or “we”). This page explains the terms by which you may use our mobile applications, mobile services, web applications, web services, and software provided on or in connection with the service (“collectively the Services”, “Ant Assist Services”, “Services”). These Terms of Service (“Terms”) including the Privacy Policy incorporated in these Terms by reference and other policy may be updated periodically. Your continued use of the Site constitutes that you have read and understood the changes. These terms constitute a legal agreement between you and Ant Assist, and for you to avail of the Service, you must agree to these Terms. These terms govern your use, access, affiliation, and operation from within the United Kingdom. PLEASE READ THESE TERMS AS THEY CONSTITUTE A LEGAL AGREEMENT BY WHICH YOU ARE SUBJECT TO. Throughout the terms, assertions, claims, and statements indicating or containing the word “including” can mean “including but not limited to.” Note: These terms of service and all referenced documents and policies constitute a legally binding agreement. By accessing, downloading, installing, or using the Service, you signify that you have read, understood, and agree to be bound by the terms of this agreement and inherently this Terms of Agreement form

Privacy Policy

Thank you for your interest in Ant Assist and the Ant Assist application for your mobile device (the “Application”) provided to you by Ant Assist. (“Ant Assist,” “us,” “our,” or “we”). At Ant Assist, we want to connect people through the execution of everyday tasks and bring communities together using the Application, any other mobile applications offered by us, and our mobile services, web applications, web services, and software provided on or in connection with such applications or services (all such applications, services, and software collectively, the “Services”). Ant Assist values the privacy of individuals who use our Services. In this privacy policy (this “Privacy Policy”), we tell you what information we receive from users of the Services (“Users”) and Fulfillers (defined below), how we use it, how we share it, and how we protect it. This Privacy Policy has also been compiled to better serve those who are concerned with how their personally identifiable information (“PII”) is being used online. PII, as used in UK privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person or to identify an individual in context. Beyond this Privacy Policy, your use of the Services is also subject to our Terms of Service (the “Terms of Service”) and Zero Tolerance Policy (the “Zero Tolerance Policy”). This Privacy Policy, the Terms of Service, and the Zero Tolerance Policy may be updated periodically. Your continued use of the Services signifies that you have read and understood the changes. In order to avail yourself of the Services, you must agree to the terms of this Privacy Policy. Throughout this Privacy Policy, the word “including” can mean “including but not limited to.” By accessing, downloading, installing, or using the Services, you signify that you have read, understood, and agreed to be bound by the terms of this Privacy Policy.

1. Information We Collect

Information we collect includes information you provide to us as well as information we collect while you use the Services and information we collect from third-parties.

a) Information You Provide to Us Registration Information – When you sign up for a Ant Assist account, you give us your name, email address, home address, and phone number. If you decide to sign up for Ant Assist using your Facebook account, we will also get basic information from your Facebook profile like your name, gender, profile photo, and Facebook friends.

User Profile Information – When you join the Ant Assist community, you can create a Ant Assist profile (“Profile”) to share fun facts about yourself and discover mutual friends and interests. Filling out a Profile is optional, and you can share as little or as much information as you want. Your Profile always includes your name (and for Fulfillers, your Profile photos). Read more below about how you can control who sees your Profile. You can also add a Profile for a business organization or entity (“Business Profile”) to your account, which requires a designated business email address and payment method.

Payment Method – When you add a credit card or payment method to your Ant Assist account, a third-party that handles payments for us will receive your credit card information. To keep your financial data secure, we do not store full credit card information on our servers.

Fulfiller Application Information – The Services serve as a marketplace where people who seek to get tasks done are matched with independent contractors and businesses (“Fulfillers”) who are reasonably capable of executing these jobs, tasks, or offers. If you decide to join our Fulfiller community, in addition to the basic registration information, we may ask you for your date of birth, physical address, Social Security Number, Fulfiller’s license information, and, in some jurisdictions, we may collect additional business license or permitting information. We may share this information with our partners who help us by running background checks on Fulfillers to help protect the Ant Assist community.

Payment Information – To make sure Fulfillers get paid, we may keep information about Fulfillers’ bank routing numbers, tax information, and any other payment information provided by Fulfillers.

b) Information We Collect When You Use the Services Location Information – Ant Assist is all about connecting Fulfillers and Users. To do this, we need to know where you are. When you open the Application, we receive your location. We may also collect the precise location of your device when the Application is running in the foreground or background. If you label certain locations, such as “home” and “work,” we receive that information, too. Your location information is necessary for things like matching Users with nearby Fulfillers. Also, if the need ever arises, our employees may use and share location information to help protect the safety of Users or a member of the public. If you give us permission through your device settings or the Application, we may collect your location while the Application is off to identify promotions or service updates in your area.

Device Information – Ant Assist receives information from Users’ devices, including IP address, web browser type, mobile operating system version, phone carrier, and manufacturer, application installations, device identifiers, mobile advertising identifiers, push notification tokens, and, if you register with your Facebook account, your Facebook identifier. We may collect mobile sensor data from Fulfillers’ devices (such as speed, direction, height, acceleration or deceleration) to improve location accuracy and analyze usage patterns. Usage Information – To help us understand how you use the Services and to help us improve them, we automatically receive information about your interactions with the Services, such as the pages or other content you view, your actions within the Application, and the dates and times of your visits.

Call and Text Information – We may work with a third-party partner to facilitate phone calls and text messages between Users and Fulfillers who have been connected for a service. We might receive information about these communications including the date and time of the call or SMS message, the parties’ phone numbers, and the content of any SMS messages. For security purposes, we may also monitor and/or record the contents of phone calls made on the Services, such as those between Users and Fulfillers. You will be given notice that your call may be recorded, and, by proceeding, you agree to allow Ant Assist to monitor and/or record your call.

User Feedback – Users and Fulfillers may rate and review each other, and we may receive information about ratings and reviews.

c) Information We Collect from Third-Parties Third-Party Services – If you choose to register for Ant Assist or otherwise link your Ant Assist account with a third-party’s service (such as Facebook), we may receive the same type of information we collect from you (described above) directly from those services.

Third-Party Partners – We may receive additional information about you, such as demographic data, payment information, or fraud detection information, from third-party partners and combine it with other information that we have about you.

Enterprise Programs – If your company, university, or organization participates in one of our enterprise programs, we may receive information about you, such as your email address, from your participating organization. We also may give your participating organization the opportunity to request a service on your behalf, in which case they may provide us with your name, phone number, and the kind of service you want.

Background Information on Fulfillers – Ant Assist may work with third-party partners to check past records and perform criminal background checks on Fulfillers, and we may receive information from them, such as publicly available information about a Fulfiller’s past record or criminal history. We do not sell or trade your PII to outside parties.

2. How We Use the Information We Collect

a) We use the information we collect from Users to:

Connect Users with Fulfillers;
Provide, improve, expand, and promote the Services;
Analyze how the Ant Assist community uses the Services;
Communicate with you, either directly or through one of our partners, including for marketing and promotional purposes;
Personalise the Ant Assist experience for you and your friends and contacts;
Send you text messages and push notifications;
Facilitate transactions and payments;
Provide you with customer support;
Find and prevent fraud; and
Respond to trust and safety issues that may arise, disputes between Users and Fulfillers, and requests from government authorities.

b) Additionally, we may use the information we collect from Fulfillers for the following purposes:

Sending emails and text messages to Fulfillers who have started the Fulfiller application process regarding the status of their application;
Determining a Fulfiller’s eligibility perform other services for Ant Assist;
Notifying Fulfillers about service demands, pricing, and service updates; and
Calculating and providing Ant Assist’s policy and analyzing usage patterns for safety and insurance purposes.

3. How We Share the Information We Collect

a) Sharing Between Users Sharing between Users and Fulfillers – Users and Fulfillers that have been matched for a service or other services may be able to see basic information about each other, such as names, photos, ratings, and any information they have added to their Profiles. Users and Fulfillers who connect their Ant Assist accounts to Facebook may also be able to see their mutual Facebook friends during the service or during the completion of a service request. Fulfillers may see the pick-up location that the User has provided. Users may see a Fulfiller’s profile information. Users’ ratings of Fulfillers may be shared with Fulfillers on a weekly basis. We de-identify the ratings and feedback, but we can’t rule out that a Fulfiller may be able to identify the User that provided the rating or feedback. Although we may help Users and Fulfillers communicate with one another to arrange a service, we do not share your actual phone number or other contact information with other Users. If you report a lost or found item to us, we will seek to connect you with the relevant assistant or Fulfiller, including sharing actual contact information with your permission.

b) Sharing Between Ant Assist and Third-Parties API and Integration Partners – If you connect to the Services through an integration with a third-party service, we may share information about your use of the Services with that third-party. We may share your information with our third-party partners in order to receive additional information about you. We may also share your information with third-party partners to create offers that may be of interest to you.

Third-Party Services – The Services may allow you to connect with other websites, products, or services that we don’t have control over. If you use these services, we will provide the third-party with information about you to allow them to provide the service to you (for example, we would give them your name, phone number, and address to drop off the service). We can’t speak to the privacy practices of these third-parties, and we encourage you to read their privacy policies before deciding whether to use their services.

Service Providers – We work with third-party service providers to perform services on our behalf, and we may share your information with such service providers to help us provide the Services, including all of the things described in Subsection C of the section entitled “Information We Collect” above.
Enterprise Partners – If you participate in an enterprise program and charge a service to your organization’s billing method or credits, we may provide your organization’s account holder with information about your use of the Services, including service delivery details such as date, time, charge, and type of services. If you create a Business Profile, at the end of each service you will have the option to designate the service as a business service. If you do so, and your organization has a corporate account with Ant Assist, we may share information about your use of the Services with your organization including service details such as date, time, charge, and location. If you change organizations, it is your responsibility to update your Business Profile with the new information. (Please remember to check and set your designation settings accordingly.) If you integrate your account with an expense platform, such as Concur, we may share the service details to your expense account.
International Partners – We may partner with several service-sharing services around the globe so Users can continue to find services when they open the Application abroad, and Fulfillers can provide services to international travelers in the U.S. If we match a service with the partner, we may share the same information that is shared between matched Users and Fulfillers on the Services. In some cases, we may be unable to mask your phone number if you call an international Fulfiller, so please keep that in mind before using this feature.

c) Other Sharing. We may share your information with third-parties in the following cases:

While negotiating or in relation to a change of corporate control, such as a restructuring, merger, or sale of our assets;
If a government authority requests information and we think disclosure is required or appropriate in order to comply with laws, regulations, or a legal process;
With law enforcement officials, government authorities, or third-parties if we think doing so is necessary to protect the rights, property, or safety of the Ant Assist community;
To comply with a legal requirement or process, including but not limited to, civil and criminal subpoenas, court orders, or other compulsory disclosures;
If you signed up for a promotion with another User’s referral or promotion code, with your referrer to let them know about your redemption of or qualification for the promotion;
With our insurance partners to help determine and provide relevant coverage in the event of an incident;
To provide information about the use of the Services to potential business partners in aggregated or de-identified form that can’t reasonably be used to identify you

4. How do we protect visitor information?

Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible. We use regular malware scanning. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology. We implement a variety of security measures when Users enter, submit, or access their information to maintain the safety of their personal information. All transactions are processed through a gateway provider and are not stored or processed on our servers.

5. User Choices

1- Email Subscriptions – You can always unsubscribe from our commercial or promotional emails, but we will still send you transactional and relational emails about your account use of the Services.

2- Push Notifications – You can opt out of receiving push notifications through your device settings. Please note that opting out of receiving push notifications may impact your use of the Services (such as receiving a notification that your service has started).

3- Ant Assist Profile Information – Although your name may be shared with Fulfillers, you can delete any additional information that you added to your Profile at any time if you don’t want Fulfillers to see it. Users may be able to see Fulfillers’ names, ratings, profile photos, and vehicle information.

4- User Location Information – Although you can prevent your device from sharing location information at any time through your device’s operating system settings, User and Fulfiller location is core to the Services, and without it we may not be able to provide our services to you.

5- User Facebook Friends – You can control whether to enable or disable the Facebook mutual friends feature through your profile settings.

6- Editing and Accessing Your Information – You can review and edit certain account information by logging in to your account settings and profile (Fulfillers may edit additional information through the Fulfiller portal).

1- If You Would Like to Terminate Your Ant Assist Account – If you choose to terminate your account, we will deactivate it for you, but we may retain information from your account for a certain period of time and disclose it in a manner consistent with our practices under this Privacy Policy for accounts that are not closed. We also may retain information from your account to collect any fees owed, resolve disputes, troubleshoot problems, analyze usage of the Services, assist with any investigations, prevent fraud, enforce our Terms of Service, or take other actions as required or permitted by law.

2- Data Security – We are committed to protecting the data of the Ant Assist community. Even though we take reasonable precautions to protect your data, no security measure can be 100% secure, and we cannot guarantee the security of your data.

3- Children’s Privacy – Ant Assist is not directed to children, and we don’t knowingly collect personal information from children under the age of 13. If we find out that a child under the age of 13 has given us personal information, we will take steps to delete that information. If you believe that a child under the age of 13 has given us personal information, please send us a message.

4- Changes to Our Privacy Policy – We may make changes to this Privacy Policy from time to time. If we make any material changes, we will let you know through the Services, by email, or other communication. We encourage you to read this Privacy Policy periodically to stay up-to-date about our privacy practices. As long as you use the Services, you are agreeing to this Privacy Policy and any updates we make to it.

6. Do we use ‘cookies’?

We do not use cookies for tracking purposes. However, we do use certain first-party cookies and third-party cookies (as more fully described below). You can choose to have your computer warn you each time a cookie is being sent or to turn off all cookies. You do this through your browser’s (like Internet Explorer) settings. Each browser is a little different, so look at your browser’s help menu to learn how to modify your cookies. If you disable cookies, some features that make your site experience more efficient will be disabled, and some of our services will not function properly. However, you can still place orders.

7. Google

Google’s advertising requirements can be summed up by its Advertising Principles, which are located at https://support.google.com/adwordspolicy/answer/1316548?hl=en. These principles are put in place to provide a positive user experience. We use Google AdSense Advertising on our website. Google, as a third-party vendor, uses cookies to serve ads on our site. Google’s use of the DART cookie enables it to serve ads to our users based on their visits to our site and other sites on the Internet. Users may opt out of using the DART cookie by visiting the Google ad and content network privacy policy.

We have implemented the following:

Google Display Network Impression Reporting; and
Demographics and Interests Reporting.

We, along with third-party vendors, such as Google, use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad services functions as they relate to our website. Opting out: Users can set preferences for how Google advertises to them using the Google Ad Settings page. Alternatively, you can opt-out by visiting the Network Advertising initiative opt out page or permanently using the Google Analytics Opt Out Browser add-on.

8. The UK General Data Protection Regulation (UK GDPR):

It is the primary law governing how businesses handle personal data within the United Kingdom. Similar to other data protection regulations, it requires organizations to be transparent about their data collection practices, give individuals control over their personal information, and implement robust security measures. For more information: https://ico.org.uk/for-organisations/data-protection-and-the-eu/data-protection-and-the-eu-in-detail/the-uk-gdpr/ Under UK GDPR, we adhere to the following principles: Data Minimization: We collect only the necessary personal information. Transparency: Our privacy policy is easily accessible and clearly outlines our data practices. Individual Rights: Users have the right to access, rectify, or erase their personal data. Data Security: We implement appropriate technical and organizational measures to protect personal data

How does our site handle not tracking signals? We honour do-not-track signals and do not track, plant cookies, or use advertising when a “do-not-track” browser mechanism is in place.

Does our site allow third-party behavioural tracking? It’s also important to note that we allow third-party behavioural tracking.

9. UK GDPR and Child Privacy

The UK GDPR has specific provisions that address the processing of children’s personal data, ensuring that appropriate safeguards are in place. For instance, it requires obtaining parental consent for processing children’s data, limiting the collection of personal data from children, and implementing measures to protect children’s best interests.

10. The Data Protection Principles

Underpin the UK’s data protection framework, providing a foundation for how organizations should handle personal information. These principles emphasize transparency, fairness, and individual rights, ensuring data is processed lawfully and responsibly. In the event of a data breach, we will: Notify affected individuals within 72 hours of becoming aware of the breach. Implement measures to mitigate the potential adverse effects of the breach. Under the UK GDPR, individuals have the right to seek compensation or other remedies if their data protection rights have been infringed upon.

11. Privacy and Electronic Communications Regulations (PECR) 2003

The PECR sets out rules for electronic communications, including email marketing. It establishes requirements for commercial messages, gives recipients the right to opt-out of emails, and specifies penalties for violations. We collect your email address in order to:

Send you additional information related to your product and/or service; and
Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.

To be in accordance with PECR, we agree to:

Not use false or misleading subjects or email addresses;
Clearly identify the message as a marketing communication;
Include our full name and address;
Monitor third-party email marketing services for compliance, if one is used;
Provide a clear and obvious opt-out mechanism in every email.

UK GDPR	Examples	Collected? (Hypothetical)
Identifiers	Name, address, email, IP address, online identifiers	Yes
Various GDPR categories (e.g., special categories, general data)	Name, address, financial information, health data	Depends on data type and processing
Special categories of personal data	Race, religion, sexual orientation, health, genetic data	Requires explicit consent or legal basis
General data	Browsing history, app usage, purchase history, preferences	Yes
Biometric data	Fingerprints, facial recognition	Requires explicit consent or legal basis
Location data	Precise location data	Requires legal basis
General data (if processed to identify an individual)	Audio, video recordings	Depends on processing purpose and legal basis
Employment data (specific processing conditions apply)	Job history, performance reviews	Requires legal basis
Not directly equivalent, but overlaps with special categories and general data	Student records, grades	Requires legal basis
Profiling	Inferences about preferences, behavior	Requires legal basis and information about the logic involved

If at any time you would like to unsubscribe from receiving future emails, you can email us by following the instructions at the bottom of each email, and we will promptly remove you from ALL correspondence.

12. Special Notice for UK Residents (UK GDPR)

This PRIVACY NOTICE FOR UK RESIDENTS (this “notice”) supplements the information contained in our Privacy Policy and applies solely to visitors, users, and others who reside in the United Kingdom. We provide this notice to comply with the UK General Data Protection Regulation (UK GDPR) and other applicable data protection laws. Any terms defined in the UK GDPR have the same meaning when used in this notice. To learn more about the UK GDPR, please visit: Information Commissioner’s Office (ICO): https://ico.org.uk/ UK GDPR: https://ico.org.uk/for-organisations/uk-gdpr-guidance-and-resources/

a)Information We Collect We collect personal data about you, which means any information that can identify you, directly or indirectly. This includes information such as your name, contact details, and online behaviour. We do not collect special categories of personal data such as:

Special Category Data: This includes sensitive information such as health, race, religion, sexual orientation, and biometric data. Processing this data is generally prohibited unless specific conditions are met.
Criminal Conviction Data: This type of data is subject to stricter controls and requires specific legal bases for processing.
Financial Data: While not explicitly excluded, financial data often falls under the broader category of personal data and is subject to specific protections under the GDPR and other financial services regulations.
We do not collect information about children under the age of 13.

We obtain the categories of personal information listed above from the following categories of sources:

Directly from our clients or their agents (for example, from documents that our clients provide to us related to the services for which they engage us or our service partners);
Indirectly from our clients or their agents (for example, through information we collect from our clients in the course of us or our service providers providing services to them);
Directly and indirectly from activity on or through our website (www.ant-assist.com) or the Services (for example, from submissions through the Services or website usage details collected automatically); and
From third parties that interact with us in order to fulfill requests requested by

b) Use of Personal Information We may use or disclose the personal information we collect for one or more of the following business purposes:

To fulfil or meet the reason for which the information is provided (for example, if you provide us with personal information in order for us to deliver a service, we may use that information to prepare the request and submit it to the applicable service provider);
To provide you with information, products, or services that you request from us;
To provide you with email alerts, event registrations, and other notices concerning our products or services, or events or news, that may be of interest to you;
To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collections;
To improve the Services and present their contents to you;
For testing, research, analysis, and product development;
As necessary or appropriate to protect the rights, property, or safety of us, our Users, our Fulfillers, our officers, directors, employees, independent contractors, or agents, or others;
To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations;
As described to you when collecting your personal information
To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of a bankruptcy, liquidation, or similar proceeding, in which personal information held by us is among the assets transferred.

We will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated, or incompatible purposes without providing you notice.

c)Data Sharing We may share your personal information with third parties for legitimate business purposes. These parties may include: Affiliated organizations: Other companies within our group. Service providers: Companies that provide services on our behalf (e.g., payment processors, delivery services). We do not sell your personal data. We ensure that appropriate safeguards are in place when transferring personal data outside the European Economic Area (EEA). Categories of Data Shared: While we do not use the same specific categories as the CCPA, we may process the following types of personal information: Identifiers: Names, contact details, unique identifiers. Characteristics: Age, gender, preferences. Online activity: Information about your interactions with our services. Marketing and communications data: Information about your marketing preferences. Location data: Information about your location, if relevant to our services. We will always ensure that the processing of your personal data is lawful, fair, and transparent.

d)Your Rights The UK General Data Protection Regulation (UK GDPR) provides you with several rights regarding your personal information. These rights include: Right to access: You can request information about the personal data we hold about you. Right to rectification: You can request corrections to inaccurate personal data. Right to erasure: You can request the deletion of your personal data in certain circumstances. Right to object: You can object to the processing of your personal data in certain circumstances. Right to data portability: You can request a copy of your personal data in a structured, commonly used, and machine-readable format. Right to restrict processing: You can request that we restrict the processing of your personal data in certain circumstances.

i)Access to Your Information: Subject Access Request (SAR) Under the UK GDPR, you have the right to request information about how your personal data is processed. This is known as a Subject Access Request (SAR). You can request: Confirmation of whether we hold personal data about you. Access to personal data we hold about you. Information about the purposes of the processing, the categories of data involved, and the recipients of the data. Information about the logic involved in any automated decision-making. While the UK GDPR doesn’t explicitly require providing specific categories of data sources or the reasons for processing like the CCPA, the overall aim is to provide individuals with transparency about how their data is handled. Note: There may be exceptions to the right to access information, such as where providing the information would adversely affect the rights and freedoms of others.

ii)Right to Erasure (Data Deletion) You have the right to request the erasure of your personal data. We will comply with this request unless there is a lawful reason for retaining the data. Reasons for not deleting data include: To comply with a legal obligation. For the establishment, exercise, or defence of legal claims. For reasons of public interest in the area of public health. This is for archiving purposes in the public interest, scientific or historical research purposes, or statistical purposes.

iii) Exercising Access, Data Portability, and Deletion Rights To exercise the access, data portability, and deletion rights described above, please submit a verifiable consumer request to us by either:

Calling us at ; or
Visiting www.ant-assist.com.

Subject Access Requests (SARs) Under the UK GDPR, individuals have the right to request access to their personal data. To make a Subject Access Request, you must provide sufficient information to allow us to verify your identity. You generally have the right to make one SAR free of charge within a 12-month period. Additional requests may be subject to a reasonable fee.

iv) Timelines and Format for Requests We aim to respond to all Subject Access Requests (SARs) within one calendar month. In complex cases, we may extend this period by up to two additional months, providing regular updates. We will deliver our response in writing, typically electronically. If you prefer a different format, please let us know. We will provide information about you in the preceding 12 months. We may charge a reasonable fee for excessive or unfounded requests.

e)You have the right to exercise your data protection rights without facing any detriment. Under UK GDPR, We will not: Deny you goods or services. Charge you different prices or apply different terms and conditions. Reduce the quality or level of service you receive.

Questions?

If you have any questions regarding the Services or this Privacy Policy, please contact us at Website: https://ant-assist.com