Tech Support Service For Small Businesses
Your Trusted Ally
Tech Support Service for Small Businesses
Tech Support Without Stress.- Starts From £5/hour
- In-House Setup
- No Hiring Headaches
- Performance Supervision
What is the Small Business Tech Support Service, and How Can They Help Your Small Business?
A tech support team is responsible for the smooth and secure operation of the business technology, including troubleshooting, maintaining systems, and managing networks. Ensure secure, reliable, and cost-effective tech for your company, with our Business Tech support.
Business Benefits of Hiring a Small Business Tech Support Service
- Backed by UK-led management.
- Save time and money.
- Better Sales Conversion
- Professional Branding
- Transparent pricing with no hidden costs.
- No work from home risks.
- Built-In culture fit.
- Tailored to your business.
Small Business Tech Support Service Tasks You Can Delegate Today
Helpdesk and Troubleshooting
Providing support for device issues, wifi and tech support.
Network and System Management
Manage the network and set up services to ensure all business devices are secure, up-to-date, and fully functional.
Cybersecurity and Data Protection
Protecting the business data, blocking unwanted threats, and removing harmful files.
Software and Hardware Setup
Handling the installation and setup of office equipment and project management tools, and updating regularly.
Training and Support
Training the team members to use tools, avoid unsafe downloads, and protect company passwords.
Technology Strategy
Act as an advisor for tech support and recommend solutions.
Who Should Hire a Small Business Tech Support Service?
- Small business owners
- Executives
- Startups
- Online store owners
- Agencies
- Entrepreneurs
- Service-based providers
- CEOs and managers
- Freelancers
- Non-profit organisations
OUR PRICING
Part-Time vs. Full-Time Small Business Tech Support Service
80 Monthly hours start from £5.50 per hour.
Entry level
- Handle basic troubleshooting, password resets, and connectivity issues.
- Install and update software.
- Set up new employee accounts and devices.
- Provide first-line customer and staff support.
Mid level
- Manage servers, databases, and networks.
- Perform advanced troubleshooting and diagnostics.
- Implement cybersecurity protocols, including firewalls, VPNs, and anti-malware solutions, to protect your network.
- Conduct staff training sessions.
Expert level
- Lead IT strategy aligned with business goals.
- Design and optimise network and cloud infrastructure.
- Oversee cybersecurity audits and penetration testing.
- Manage IT budgets and vendor contracts.
160 monthly hours start from £5.00 per hour.
Entry level
- Handle basic troubleshooting, password resets, and connectivity issues.
- Install and update software.
- Set up new employee accounts and devices.
- Provide first-line customer and staff support.
Mid level
- Manage servers, databases, and networks.
- Perform advanced troubleshooting and diagnostics.
- Implement cybersecurity protocols, including firewalls, VPNs, and anti-malware solutions, to protect your network.
- Conduct staff training sessions.
Expert level
- Lead IT strategy aligned with business goals.
- Design and optimise network and cloud infrastructure.
- Oversee cybersecurity audits and penetration testing.
- Manage IT budgets and vendor contracts.
3-Step Process to Get Your Small Business Tech Support Service
Step 1
Book a discovery call.
How about a quick chat? During the discovery call, we discussed your business needs and the specific service you require. For which industry? The key skills that would enhance your job. Think of it as setting the foundation. We listen carefully so we can provide the proper support from the very beginning.
Step 2
Get matched with your VA.
Start communicating with your newly identified partner, who aligns with your goals, culture, and values, as we carefully select your partner for you.
Step 3
Begin onboarding
In the onboarding phase, we turn plans into action, with your tasks done by a UK-led managed virtual assistant.
Testimonials
Client Feedback on Our Small Business Tech Support Services
"Ant Assist has completely transformed the way I manage my workload. The virtual assistant they matched me with is incredibly organised, proactive, and reliable. I used to spend hours on admin tasks, but now I can finally focus on strategy and growth. The onboarding process was smooth and professional. Highly recommended!"
"As a small business owner, finding trustworthy help is always a challenge. Ant Assist made the process effortless. My VA handles customer support, inventory checks, and even social media scheduling. It feels like I’ve gained an entire extra pair of hands. Brilliant service from start to finish!"
"I wasn’t sure virtual assistants would work for my industry, but Ant Assist proved me wrong. The assistant they provided is punctual, detail-oriented, and incredibly efficient with lead generation and appointment management. My productivity has doubled. Exceptional company and top-tier support."
Start Working with a Small Business Tech Support Service Today
Small Business Tech Support Service – FAQS
IT “Information Technology” is the broader field that covers all the missions related to servers, databases, cybersecurity, and software. Still, the tech support is specialised in customer or employee-facing service, which deals with their issues, such as troubleshooting and problem-solving.