Healthcare Virtual Assistant
Your Trusted Ally
HealthCare Virtual Assistant
- Trust without borders.
- Tailored and personalised to your business.
- Consistency you can count on.
- No remote work.
- No hiring headaches.
What is a HealthCare Virtual Assistant, and how can they help your business?
An assistant for the whole medical field staff, including doctors, dentists, nurses, and healthcare business, through handling the administrative and operational tasks, client relationships and services, offering you more flexibility in running your healthcare daily business tasks, and scalability to expand patient capacity without adding physical staff.
They ensure that your patients have the best experience.
Business Benefits of Hiring a HealthCare Virtual Assistant
- Expert in Essential Business Tools.
- UK-Led Management
- In-House Setup team
- Cost Savings: Without additional fees.
- Culture fit benefit
HealthCare Virtual Assistant Tasks You Can Delegate Today
Administrative Support
Scheduling patient appointments and follow-ups, managing electronic health records, handling medical billing, insurance claims, and invoicing, and coordinating with labs, pharmacies, and other healthcare providers.
Patient Communication
Answering calls, emails, or live chat queries, sending reminders for appointments, medications, and procedures, and providing basic information about treatments, policies, or insurance.
Medical Operations Assistance
Preparing reports and summaries for doctors, monitoring patient data, vital signs, and recovery updates when integrated with remote systems.
Specialised Roles
Dental assistants manage cosmetic and dental tourism inquiries, provide mental health support by organising sessions, maintain client confidentiality, and assist with pharmacy support, including order tracking and prescription renewals.
Data Entry
Enter the patient’s data and registration, upload ID, referral letters, and previous records.
Research
Competitor research for services offered, price bands, lead times, and review themes, and Keyword research and FAQ mining from patient queries to inform website and receptionist scripts.
Who Should Hire a HealthCare Virtual Assistant?
- Independent healthcare providers.
- Hospitals and clinics
- Online Health Services
- Pharmacies and labs
OUR PRICING
Part-Time vs. Full-Time Healthcare Assistant Support
80 Monthly hours start from £6.50 per hour.
Entry level
- Book appointments and follow-ups, update EHR demographics and patient encounters.
- Answer calls, emails, and chat with approved scripts.
- Track pharmacy orders and repeats, and process renewal requests in accordance with protocol.
Mid level
- Own daily clinic schedule, capacity, overbooking rules, and DNA follow-ups.
- Build standardised report templates and dashboards, such as attendance, outcomes, and RPM adherence.
- Correctly structured fields produce weekly data-quality reports.
Expert level
- Training and QA on tone/compliance, reviewing monthly performance and revising scripts.
- Define validation rules, automate checks, and publish monthly quality dashboards.
- Recommend scripts, content updates backed by data, and track their impact.
160 monthly hours start from £6.00 per hour.
Entry level
- Book appointments and follow-ups, update EHR demographics and patient encounters.
- Answer calls, emails, and chat with approved scripts.
- Track pharmacy orders and repeats, and process renewal requests in accordance with protocol.
Mid level
- Own daily clinic schedule, capacity, overbooking rules, and DNA follow-ups.
- Build standardised report templates and dashboards, such as attendance, outcomes, and RPM adherence.
- Correctly structured fields produce weekly data-quality reports.
Expert level
- Training and QA on tone/compliance, reviewing monthly performance and revising scripts.
- Define validation rules, automate checks, and publish monthly quality dashboards.
- Recommend scripts, content updates backed by data, and track their impact.
3-step process to get your dedicated HealthCare Virtual Assistant
Step 1
Book a discovery call.
How about a quick chat? During the discovery call, we discussed your business needs and the specific service you require. For which industry? The key skills that would enhance your job. Think of it as setting the foundation. We listen carefully so we can provide the proper support from the very beginning.
Step 2
Get matched with your VA.
Start communicating with your newly identified partner, who aligns with your goals, culture, and values, as we carefully select your partner for you.
Step 3
Begin onboarding
In the onboarding phase, we turn plans into action, with your tasks done by a UK-led managed virtual assistant.
Testimonials
Client Feedback on Our HealthCare Virtual Assistant Services
"Ant Assist has completely transformed the way I manage my workload. The virtual assistant they matched me with is incredibly organised, proactive, and reliable. I used to spend hours on admin tasks, but now I can finally focus on strategy and growth. The onboarding process was smooth and professional. Highly recommended!"
"As a small business owner, finding trustworthy help is always a challenge. Ant Assist made the process effortless. My VA handles customer support, inventory checks, and even social media scheduling. It feels like I’ve gained an entire extra pair of hands. Brilliant service from start to finish!"
"I wasn’t sure virtual assistants would work for my industry, but Ant Assist proved me wrong. The assistant they provided is punctual, detail-oriented, and incredibly efficient with lead generation and appointment management. My productivity has doubled. Exceptional company and top-tier support."
Health Care Virtual Assistant – FAQS
A healthcare assistant helps you save time, money, and effort by handling micro and essential tasks that are also crucial for running your services, such as administrative tasks, follow-up with patients, and data entry.
Yes, as we strive to provide efficient support for your services and patients, our healthcare assistants work according to your country's time zone. Whether you are from the UK or the US, our help is available.