E-commerce Assistant Services

Your Trusted Ally

E-commerce Assistant Services for Businesses

Let your business dominate the market.

No Remote Risks
Tailored to your business and industry.
Always on Call
Built-In Cultural Fit
Skilled VAs. Ready When You Are.
Save over £15,000 a year

What are E-commerce Assistant Services and How Can They Help Your Business?

An online e-commerce assistant helps you run your e-commerce business by offering a cost-effective buying and selling process through platforms like Amazon, eBay, and Woo.
You can start your e-commerce shop on websites, apps, and market your online shop through emails, social media, and Google Ads.
An e-commerce virtual assistant is the one who runs the whole e-commerce system to ensure each step is accurate from A to Z.

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Business Benefits of Hiring an E-commerce Assistant

No hiring stress.
Dedicated virtual assistants.
In-house, not freelance.
No work from home.
Office-based VAs
Consistent management and oversight.
Adaptability to your business values.
Culture fit benefit.
Experienced and trained VAs.

E-commerce Assistant Tasks You Can Delegate Today

Product Listing

Creating accurate and detailed product listings with descriptions, images, pricing, and specifications.

Inventory Management

Monitoring stock levels, updating availability, and managing product variations to prevent overselling or stockouts while maintaining smooth operations.

Fulfillment

Processing orders efficiently, coordinating packaging, shipping, and delivery, and ensuring customers receive their purchases on time.

SEO Optimisation

Optimising product pages, titles, descriptions, and metadata with targeted keywords to improve search engine visibility and attract more organic traffic.

Who Should Hire an E-commerce Assistant?

Small business owners
Startup owners.
Marketing agencies.
Services providers.
Personal Brands.
Entrepreneurs.
E-commerce professionals.
Real estate agencies.
Franchise owners.

OUR PRICING

Part-Time vs Full-Time E-commerce Assistant Support

80 Monthly hours start from £6.80 per hour.

Entry level

Starts from

£ 0

Upload products with titles, descriptions, and images that follow the templates.
Update stock levels, mark out-of-stock items.
Process basic orders, print shipping labels, and update tracking details.
Respond to simple customer

Mid level

Starts from

£ 0

Create optimised listings with keyword research, enhanced descriptions, and high-quality images.
Coordinate orders across multiple platforms, including Amazon, eBay, and Shopify, and troubleshoot delivery issues.
Track KPIs, conversion rates, sales growth, top-performing SKUs, and provide insights.

Expert level

Starts from

£ 0

Oversee listing strategy across marketplaces, ensure consistency and brand voice.
Oversee logistics workflows, liaise with 3PL providers, and optimise fulfilment costs.
Lead marketplace SEO strategy, competitor analysis, and organic ranking improvements.

160 Monthly hours start from £6.50 per hour.

Entry level

Starts from

£ 0

Upload products with titles, descriptions, and images that follow the templates.
Update stock levels, mark out-of-stock items.
Process basic orders, print shipping labels, and update tracking details.
Respond to simple customer enquiries, process returns/refunds with guidance.

Mid level

Starts from

£ 0

Create optimised listings with keyword research, enhanced descriptions, and high-quality images.
Coordinate orders across multiple platforms, including Amazon, eBay, and Shopify, and troubleshoot delivery issues.
Track KPIs, conversion rates, sales growth, top-performing SKUs, and provide insights.

Expert level

Starts from

£ 0

Oversee listing strategy across marketplaces, ensure consistency and brand voice.
Oversee logistics workflows, liaise with 3PL providers, and optimise fulfilment costs.
Lead marketplace SEO strategy, competitor analysis, and organic ranking improvements.

3-Step process to get your dedicated E-commerce Assistant

Step 1

Book a discovery call.

How about a quick chat? During the discovery call, we discussed your business needs and the specific service you require. For which industry? The key skills that would enhance your job. Think of it as setting the foundation. We listen carefully so we can provide the proper support from the very beginning.

Step 2

Get matched with your VA.

Start communicating with your newly identified partner, who aligns with your goals, culture, and values, as we carefully select your partner for you.

Step 3

Begin onboarding

In the onboarding phase, we turn plans into action, with your tasks done by a UK-led managed virtual assistant.

Testimonials

Clients Feedback on Our
E-commerce Assistant

"Ant Assist has completely transformed the way I manage my workload. The virtual assistant they matched me with is incredibly organised, proactive, and reliable. I used to spend hours on admin tasks, but now I can finally focus on strategy and growth. The onboarding process was smooth and professional. Highly recommended!"
Oliver Bennett
Marketing Manager, 34
"As a small business owner, finding trustworthy help is always a challenge. Ant Assist made the process effortless. My VA handles customer support, inventory checks, and even social media scheduling. It feels like I’ve gained an entire extra pair of hands. Brilliant service from start to finish!"
Amelia Turner
E-commerce Business Owner, 29
"I wasn’t sure virtual assistants would work for my industry, but Ant Assist proved me wrong. The assistant they provided is punctual, detail-oriented, and incredibly efficient with lead generation and appointment management. My productivity has doubled. Exceptional company and top-tier support."
James Whitfield
Real Estate Consultant, 41

Start Working with an E-commerce Assistant Today

A complimentary consultation is scheduled to help match your e-commerce assistant to your business needs.

E-commerce Assistant – FAQs

1Why is it called e-commerce?

Simply because it’s an electronic commerce, operating entirely on digital platforms, E-commerce has successfully made a positive impact on the business world, as many online businesses rely on it, and it has transformed the business world by enabling companies to reach broader audiences, reduce operational costs, and offer customers a more convenient shopping experience.

2Can they manage multiple platforms, such as Amazon, eBay, WooCommerce, and Etsy, simultaneously?

Yes, they can. Our e-commerce assistant operates on various platforms, including Amazon, eBay, Etsy, and WooCommerce.

3Which tools do they use for keyword research, analytics, and inventory tracking?

Our e-commerce assistant utilises tools such as Ahrefs, Google Keyword Planner, Slack, Google Analytics, Amazon Seller Central reports, eBay Seller Hub, Shopify Analytics, TradeGecko, Zoho Inventory, DEAR Systems, and platform-specific stock management tools.

4Do they handle returns, refunds, and customer complaints?

Yes, this is part of our e-commerce virtual assistant tasks, which include customer service. They manage returns, process refunds, and resolve customer complaints promptly, ensuring a smooth experience for both you and your customers.

5Is the UK suitable for e-commerce?

With us providing the e-commerce virtual assistant services, the UK has a broad audience in the e-commerce world.

6Which platform is best for e-commerce?

The pricing depends on the service you choose, whether it’s full-time, part-time, or per project.