Dedicated Receptionist

Your Trusted Ally

Dedicated Receptionist Services for Businesses

Consistent, reliable, and personalised reception services.

What are Dedicated Receptionists, and How Can They Help Your Business?

A dedicated receptionist is assigned exclusively to your business to handle calls, emails, and reception duties full-time.
Offering you a consistent voice and face that represent your brand’s values and services, tailored to your business, which leads to a successful client relationship.
This is achieved by having customers interact with a dedicated professional receptionist.
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Business Benefits of Hiring a Dedicated Receptionist

Dedicated Receptionist: Tasks You Can Delegate Today

Call Management

Answering, transferring, and taking messages.

Appointment Scheduling

Booking, rescheduling, and reminders.

Client Greeting

Personalised greetings via phone, video, or chat.

Enquiry Handling

Managing FAQs and providing service information.  

Administration Support

Managing calendars, emails, and reminders.

Reporting & Insights

Logs of calls, missed calls, and client notes.

Who Should Hire a Dedicated Receptionist?

OUR PRICING

Part-Time vs Full-Time Dedicated Receptionist Support 

80 Monthly hours start from £6.20 per hour.

Entry level

Starts from
£ 0
  • Answer and forward calls professionally.
  • Provide scripted greetings and responses.
  • Take accurate messages and forward promptly.
  • Handle simple appointment bookings

Mid level

Starts from
£ 0
  • Manage busy call lines and multi-channel reception, including phone, chat, and email.
  • Coordinate calendars and send reminders.
  • Handle client FAQs with confidence.
  • Record customer details in CRM or booking systems.
  • Support in lead qualification and follow-ups.

Expert level

Starts from
£ 0
  • Act as the primary receptionist for the business, fully integrated.
  • Manage VIP clients and sensitive cases.
  • Create call-handling scripts and optimise workflows.
  • Train or supervise other VAs for reception duties.
  • Analyse call data to provide insights, including missed calls and peak hours.
  • Handle escalations and customer complaints with professionalism and discretion.

160 Monthly hours start from £5.95 per hour.

Entry level

Starts from
£ 0
  • Answer and forward calls professionally.
  • Provide scripted greetings and responses.
  • Take accurate messages and forward promptly.
  • Handle simple appointment bookings.

Mid level

Starts from
£ 0
  • Manage busy call lines and multi-channel reception, including phone, chat, and email.
  • Coordinate calendars and send reminders.
  • Handle client FAQs with confidence.
  • Record customer details in CRM or booking systems.
  • Support in lead qualification and follow-ups.

Expert level

Starts from
£ 0
  • Act as the primary receptionist for the business, fully integrated.
  • Manage VIP clients and sensitive cases.
  • Create call-handling scripts and optimise workflows.
  • Train or supervise other VAs for reception duties.
  • Analyse call data to provide insights, including missed calls and peak hours.
  • Handle escalations and customer complaints with professionalism and discretion.

3-Step process to get your dedicated Receptionist

Step 1

Book a discovery call.

How about a quick chat? During the discovery call, we discussed your business needs and the specific service you require. For which industry? The key skills that would enhance your job. Think of it as setting the foundation. We listen carefully so we can provide the proper support from the very beginning.

Step 2

Get matched with your VA.

Start communicating with your newly identified partner, who aligns with your goals, culture, and values, as we carefully select your partner for you.

Step 3

Begin onboarding

In the onboarding phase, we turn plans into action, with your tasks done by a UK-led managed virtual assistant.

Testimonials

Clients Feedback on Our
Dedicated Receptionist

  • "Ant Assist has completely transformed the way I manage my workload. The virtual assistant they matched me with is incredibly organised, proactive, and reliable. I used to spend hours on admin tasks, but now I can finally focus on strategy and growth. The onboarding process was smooth and professional. Highly recommended!"
    Oliver Bennett
    Marketing Manager, 34
  • "As a small business owner, finding trustworthy help is always a challenge. Ant Assist made the process effortless. My VA handles customer support, inventory checks, and even social media scheduling. It feels like I’ve gained an entire extra pair of hands. Brilliant service from start to finish!"

    Amelia Turner
    E-commerce Business Owner, 29
  • "I wasn’t sure virtual assistants would work for my industry, but Ant Assist proved me wrong. The assistant they provided is punctual, detail-oriented, and incredibly efficient with lead generation and appointment management. My productivity has doubled. Exceptional company and top-tier support."

    James Whitfield
    Real Estate Consultant, 41

Start working with a Dedicated Receptionist Today.

Getting started is easy; simply..

Dedicated Receptionist – FAQs

1Can they manage video calls and virtual greetings?

Yes, they can host virtual receptions, greet clients, and direct them online.

2How is a Dedicated Receptionist different from an Answering VA?

A Dedicated Receptionist works exclusively for your business, providing consistency, while an Answering VA may serve multiple clients simultaneously.