IT Support Service For Small Businesses
Your Trusted Ally
IT Support service for Small Businesses
Accurate records for financial stability.- Starts From £5/hour
- In-House Setup
- No Hiring Headaches
- Performance Supervision
What is the IT Support Service, and How Can They Help Your Small Business?
IT support provides technical assistance with systems, technology, and digital security management to ensure smooth workflow and efficient solutions for every obstacle.
Running a whole system to provide technical solutions is handled by our IT support service, which ensures your company’s technology runs smoothly.
Business Benefits of Hiring an IT Support Service
- Backed by UK-led management.
- Continuous training and upskilling.
- Saving you time, money, and hiring stress.
- Transparent pricing with no hidden costs.
- No work from home risks.
- Built-In culture fit.
- Tailored to your business.
IT Support Service Tasks You Can Delegate Today
Helpdesk Support
Troubleshooting hardware, software, and user issues.
System Maintenance
Regular updates, backups, and patch management.
Network Management
Setting up and monitoring Wi-Fi, servers, and connectivity.
Cybersecurity
Antivirus, firewalls, encryption, and staff training.
Cloud Services
Set up and support for tools like Microsoft 365, Google Workspace, and cloud storage.
Hardware and Software Setup
Installing and configuring computers, phones, and apps.
Who Should Hire an IT Support Service?
- Small business owners
- Executives
- Startups
- Online store owners
- Agencies
- Entrepreneurs
- Service-based providers
- CEOs and managers
- Freelancers
- Non-profit organisations
OUR PRICING
Part-Time vs. Full-Time IT Support Service
80 Monthly hours start from £5.50 per hour.
Entry level
- Install and configure user devices, PCs, laptops, and printers.
- Reset passwords and manage access requests.
- Perform software updates and antivirus scans.
- Log incidents and escalate complex issues.
Mid level
- Manage networks, servers, and cloud services.
- Configure firewalls, VPNs, and security policies to ensure optimal network security.
- Conduct data backups and perform recovery testing to ensure data integrity and reliability.
Expert level
- Develop IT policies and long-term strategies.
- Lead cybersecurity strategy and disaster recovery planning.
- Manage IT budgets and vendor relationships.
- Advise business leaders on technology investments.
160 monthly hours start from £5.00 per hour.
Entry level
- Install and configure user devices, PCs, laptops, and printers.
- Reset passwords and manage access requests.
- Perform software updates and antivirus scans.
- Log incidents and escalate complex issues.
Mid level
- Manage networks, servers, and cloud services.
- Configure firewalls, VPNs, and security policies to ensure optimal network security.
- Conduct data backups and perform recovery testing to ensure data integrity and reliability.
Expert level
- Develop IT policies and long-term strategies.
- Lead cybersecurity strategy and disaster recovery planning.
- Manage IT budgets and vendor relationships.
- Advise business leaders on technology investments.
3-Step Process to Get Your IT Support Service
Step 1
Book a discovery call.
How about a quick chat? During the discovery call, we discussed your business needs and the specific service you require. For which industry? The key skills that would enhance your job. Think of it as setting the foundation. We listen carefully so we can provide the proper support from the very beginning.
Step 2
Get matched with your VA.
Start communicating with your newly identified partner, who aligns with your goals, culture, and values, as we carefully select your partner for you.
Step 3
Begin onboarding
In the onboarding phase, we turn plans into action, with your tasks done by a UK-led managed virtual assistant.
Testimonials
Client Feedback on Our IT Support Services
"Ant Assist has completely transformed the way I manage my workload. The virtual assistant they matched me with is incredibly organised, proactive, and reliable. I used to spend hours on admin tasks, but now I can finally focus on strategy and growth. The onboarding process was smooth and professional. Highly recommended!"
"As a small business owner, finding trustworthy help is always a challenge. Ant Assist made the process effortless. My VA handles customer support, inventory checks, and even social media scheduling. It feels like I’ve gained an entire extra pair of hands. Brilliant service from start to finish!"
"I wasn’t sure virtual assistants would work for my industry, but Ant Assist proved me wrong. The assistant they provided is punctual, detail-oriented, and incredibly efficient with lead generation and appointment management. My productivity has doubled. Exceptional company and top-tier support."
Start Working with an IT Support Service Today
Find the right candidate now and book your free consultation.
IT Support Service – FAQS
They utilise ticketing system tools like Zendesk, Freshdesk, and Jira Service Management, as well as remote access tools such as TeamViewer and AnyDesk. Additionally, they utilise monitoring software, including Nagios and SolarWinds, as well as security tools such as antivirus, firewalls, and endpoint protection.
Through firewalls, antivirus, regular patches, backups, and monitoring.