Outbound Calling Agent
Your Trusted Ally
Outbound Calling Agent Services for Businesses
Build bridges of trust with your potential clients.- No Remote Risks
- Tailored to your business and industry.
- Always on Call
- Built-In Cultural Fit
- Skilled VAs. Ready When You Are.
- Save over £15,000 a year
What are the Outbound Calling Agent Services, and How Can They Help Your Business?
An Outbound calling agent is responsible for handling outgoing calls to potential or existing clients on behalf of the company.
The importance of their role lies in engaging customers with the business, as an extension of the business's voice, to build loyal customers, promote products or services, and reach new opportunities.
Business Benefits of Hiring an Outbound Calling Agent
- No hiring stress
- Dedicated virtual assistants
- In-house, not freelance
- No work from home
- Office-based VAs
- Consistent management and oversight
- Adaptability to your business values
- Culture fit benefit
- Experienced and trained VAs
Outbound Calling Agent Tasks You Can Delegate Today
Lead Generation and Prospecting
Handling cold calling, identifying decision-makers, and identifying qualified leads.
Developing Calls
Design and manage calls, and develop call strategies tailored to specific customer segments.
Appointment Setting
Organise and schedule sales calls, answer online inquiries, confirm meetings and send reminders.
Customer Outreach
Reaching out to old or inactive customers and upselling to existing clients. Market Research Calls
Collecting insights data from the target audiences, and testing their interests in new products or services. Event and Campaign Follow-Up
Following up on email and advert campaigns, and generating leads from social media campaigns.
Who Should Hire an Outbound Calling Agent?
- Small business owners
- Start-up owners
- Marketing agencies
- Services providers.
- Personal Brands
- Entrepreneurs.
- Sales and Outreach professionals
- Real estate agencies
- Franchise owners
OUR PRICING
Part-Time vs Full-Time Outbound Calling Agent Support
80 Monthly hours start from £5.99 per hour.
Entry level
- Follow prepared call scripts to introduce the company and its offerings.
- Collect and record customer data accurately in CRM systems.
- Transfer qualified leads or interested clients to senior sales staff.
- Handle fundamental objections with the provided guidelines.
Mid level
- Develop tailored call strategies based on customer segments.
- Nurture leads through follow-up calls and relationship-building.
- Provide detailed call reports and performance insights.
- Manage small outbound campaigns or projects independently.
Expert level
- Design, manage, and optimise outbound calling campaigns.
- Build long-term client relationships and manage high-value accounts.
- Analyse metrics, conversion rates, call outcomes, and ROI to improve efficiency.
- Advise business owners on market trends and customer feedback from outbound efforts.
160 Monthly hours start from £5.60 per hour.
Entry level
- Follow prepared call scripts to introduce the company and its offerings.
- Collect and record customer data accurately in CRM systems.
- Transfer qualified leads or interested clients to senior sales staff.
- Handle fundamental objections with the provided guidelines.
Mid level
- Develop tailored call strategies based on customer segments.
- Nurture leads through follow-up calls and relationship-building.
- Provide detailed call reports and performance insights.
- Manage small outbound campaigns or projects independently.
Expert level
- Design, manage, and optimise outbound calling campaigns.
- Build long-term client relationships and manage high-value accounts.
- Analyse metrics, conversion rates, call outcomes, and ROI to improve efficiency.
- Advise business owners on market trends and customer feedback from outbound efforts.
3-Step process to get your dedicated Outbound Calling Agent
Step 1
Book a discovery call.
How about a quick chat? During the discovery call, we discussed your business needs and the specific service you require. For which industry? The key skills that would enhance your job. Think of it as setting the foundation. We listen carefully so we can provide the proper support from the very beginning.
Step 2
Get matched with your VA.
Start communicating with your newly identified partner, who aligns with your goals, culture, and values, as we carefully select your partner for you.
Step 3
Begin onboarding
In the onboarding phase, we turn plans into action, with your tasks done by a UK-led managed virtual assistant.
Testimonials
Clients Feedback on Our
Outbound Calling Agent
"Ant Assist has completely transformed the way I manage my workload. The virtual assistant they matched me with is incredibly organised, proactive, and reliable. I used to spend hours on admin tasks, but now I can finally focus on strategy and growth. The onboarding process was smooth and professional. Highly recommended!"
"As a small business owner, finding trustworthy help is always a challenge. Ant Assist made the process effortless. My VA handles customer support, inventory checks, and even social media scheduling. It feels like I’ve gained an entire extra pair of hands. Brilliant service from start to finish!"
"I wasn’t sure virtual assistants would work for my industry, but Ant Assist proved me wrong. The assistant they provided is punctual, detail-oriented, and incredibly efficient with lead generation and appointment management. My productivity has doubled. Exceptional company and top-tier support."
Start Working with an Outbound Calling Agent Today
An outbound calling agent is a valuable way to strengthen your business relationship with clients.
A free consultation is ready for you to book for an easy hiring process.
Outbound Calling Agent – FAQs
An Outbound call seeks new or existing agents, but inbound calls answer calls from customers who contact the business first. This distinction means that outbound calls are more about creating opportunities, whereas inbound calls are about handling enquiries.
A professional outbound calling agent must have strong communication and persuasion skills, active listening and empathy, the ability to handle objections confidently, consistent time management and follow-up discipline, and knowledge of CRM systems and sales processes.