Your Dedicated Support Team
Focus on your core business while we handle customer inquiries
Our Service
What Can Ant Assist CSRs Do?
Your assistant will be capable of handling a diverse range of tasks encompassing several key areas
Round-the-Clock Support
Benefit from 24/7 coverage across multiple channels, including live chat, email, and phone support. Our skilled agents ensure timely and effective responses to customer inquiries
Seamless Integration
Our agents can work seamlessly within your existing CRM system to manage tickets, emails, and customer information efficiently
Customer Acquisition and Onboarding
Our virtual assistants can guide potential customers through the sales process, answer questions, and facilitate smooth onboarding
Diverse Industries
From e-commerce and healthcare to finance and entertainment, businesses across sectors leverage Ant Assist to elevate customer experiences and drive growth
Why Choose Ant Assist?
Qualified Experts
Our virtual assistants are carefully selected to provide specialised support. No more one-size-fits-all solutions, just skilled professionals ready to take your business to the next level.
Ongoing Quality Supervision
Our virtual assistants undergo rigorous training, continuous supervision, and quality assurance to always deliver exceptional results.
Cost Savings
Cut overhead costs, get tailored support, and streamline operations without the expense of in-house staff. Focus on growth while we handle the rest.
Our customer service representatives provide their service in these industries
E-commerce
Healthcare
SaaS
Finance
Education
Tele-communications
Travel and Hospitality
Retail
Real Estate
Entertainment
We’re your behind-the-scenes dream team!
See How Our Virtual Assistants Have Transformed Businesses!
We’re here to lift the weight of routine tasks off your shoulders, so you can focus on building your business.
Discover how Ant Assist has transformed businesses like yours! It’s more than Just words!
Unifying Customer Support Across Industries
Ant Assist CSRs offer seamless, high-quality support across all channels, ensuring customers receive excellent service and information no matter how they connect
Email Marketing Saas App uses Ant Assist
Ant Assist enables Saas Companies to maintain a 24/7 live chat and phone support system to help customers with onboarding and answer critical last-stage questions
E-commerce uses our real-time support service
Our omnichannel support enables e-commerce companies to create dedicated customer service teams for each brand, delivering real-time assistance and personalised support
On-demand delivery service companies
Our dedicated team understands the fast-paced nature of your business and is equipped to handle a high volume of customer inquiries efficiently and professionally
Our Plans
Ant Assist CSR Pricing
Unlock Your Potential: Affordable Plans for Every Business Size and Budget!
CSR Full-Time
-
160 Hours per month
-
Dedicated Assistant
-
Free replacement
-
Customer Success Manager
-
Rigorous quality control and supervision
-
Your time, your zone, we assist.
CSR Part-Time
-
80 Hours per month
-
Dedicated Assistant
-
Free replacement
-
Customer Success Manager
-
Rigorous quality control and supervision
-
Your timezone - Choose from designated slots
Enterprise Plan
Starting at £562/mo/agent. Book a call to discuss fit-
Full customization
-
End-to-end teams
-
Any coverage needed
-
Customized billing
-
Security and compliance
Do You Need More Help?
Boost your eCommerce business with Ant Assist:
Enjoy exceptional customer service, expert product management, and reliable order fulfilment
The next level is calling, are you in?
Hiring a Virtual Assistant Has Never Been Easier!
Cut costs, save hours, and reduce workload. let our virtual assistants take over.
Let your business thrive with this easy 3-step process with Ant Assist:
Step 1 : Share Your Needs
Fill out a quick form or book a free consultation, and tell us about your business goals and personal aspirations.
Step 2 : Meet your perfect Match
Depending on your business needs and objectives, we'll connect you with a highly skilled and professional VA.
Step 3 : Watch Success Happen
Start collaborating with our VA, and watch your productivity take off, your business thrive, and your ambition be achieved.
FAQ
Frequently Asked Questions
A virtual assistant is a remote professional who provides administrative, technical, or creative support to businesses and individuals. They handle tasks such as scheduling, email management, data entry, social media management, and more.
Our virtual assistants offer a wide range of services, including administrative support, social media management, customer service, e-commerce account management, bookkeeping, marketing, and more.
Yes, we offer flexible service packages tailored to your specific needs and budget.
No, we believe in full transparency. Any additional fees for services outside the agreed scope will be communicated and approved in advance.
Contact us to discuss your requirements. We’ll help you find the perfect virtual assistant, sign an agreement, and start the onboarding process immediately.
Yes, we encourage you to meet and interview potential virtual assistants to ensure the best fit for your needs.
Communication is typically done via email, phone, video calls, or project management tools like Slack, Trello, or Asana. For real-time collaboration and task tracking, we also use Google Calendar, Google Sheets, Google Docs, and Microsoft Teams.
Our VAs are skilled in using Microsoft Office, Google Workspace, project management software, and industry-specific tools like Abode, Canva and various CRM platforms.
Yes, but additional tasks may incur extra charges. It’s best to discuss changes with us to avoid misunderstandings.
We offer a satisfaction guarantee and will address any concerns promptly to ensure you’re happy with our service.
We follow strict data protection policies, including secure communication tools, NDAs, and data encryption, to safeguard your information.
Yes, all our virtual assistants are willing to sign an NDA to protect your confidential information.
Yes, we offer one-time project support as well as ongoing services.
Our standard service hours are between 9 AM and 5 PM, Monday to Friday. For specific needs outside these hours, we can arrange extended services upon request.
You may cancel the contract by providing 30 days’ written notice.
Our policy includes a bond refund process, ensuring a pro-rata refund based on unused services.
We can match you with a virtual assistant within 2 weeks? 24–48 hours?, depending on your requirements.
We recommend regular check-ins and performance reviews, including tracking task completion rates and collecting feedback. We can also provide performance reports on request.